Shipping Policy

HEARTS ON FIRE — SHIPPING POLICY

Last updated: August 26, 2026


Overview

This Shipping Policy outlines how and when we ship orders placed through heartsonfire.cards. By placing an order with us, you agree to the terms outlined below.


Where We Ship

We currently ship to the United States mainland only. We do not currently offer international shipping. Please check back in the future as we plan to expand shipping availability over time.


Free Shipping

We offer free standard shipping on all orders to the United States mainland. No minimum order value required.


Order Processing

Orders are processed and dispatched from our fulfilment warehouse in the United States. Please allow 1-3 business days for your order to be processed and dispatched after payment is confirmed. You will receive a confirmation email with tracking information once your order has been shipped.


Shipping Options

We offer two shipping options at checkout:

Standard Shipping — Free Estimated delivery time of 2-6 business days after dispatch.

USPS Priority Mail — Paid Estimated delivery time of 1-3 business days after dispatch. An additional fee applies at checkout.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, carrier availability, and other circumstances outside of our control.


Tracking Your Order

Once your order has been shipped you will receive an email containing your tracking number and a link to track your package. If you have not received a tracking email within 5 business days of placing your order please contact us at hello@heartsonfire.cards.


Delays

Hearts on Fire is not responsible for shipping delays caused by the carrier, weather events, or other circumstances outside of our control. If your order is significantly delayed we encourage you to contact us and we will do our best to assist you.


Lost or Damaged Orders

If your order arrives damaged or is lost in transit please contact us at hello@heartsonfire.cards within 14 days of your expected delivery date. Please include your order number and a description of the issue. We will work with you to find a resolution as quickly as possible.


Incorrect Address

Please ensure your shipping address is correct at the time of placing your order. Hearts on Fire is not responsible for orders shipped to an incorrectly provided address. If you notice an error in your address after placing your order please contact us immediately at hello@heartsonfire.cards and we will do our best to correct it before your order is dispatched.


Contact

For any questions or concerns regarding your shipment please contact us at hello@heartsonfire.cards and we will respond as soon as possible.